About Prime Ortho

About Prime Ortho

Helping patients navigate life after injury and/or illness by creating custom medical devices that fit their bodies and lifestyles so they can move forward with confidence.

Our Mission

We show up every day to help people regain the simple abilities most take for granted.  We listen closely, building precise devices and standing by our work. We help patients take back their independence, one step at a time.

  • Our Values

    Founded On Care, Crafted With Integrity

  • Compassionate Listening icon

    Compassionate Listening

    We meet people where they are, listen carefully, and translate our empathy into action.

  • Precision Craftsmanship icon

    Precision Craftsmanship

    Every detail makes a difference for our patients; we hold our care and devices to the highest standard of excellence.

  • Integrity Over Incentives icon

    Integrity Over Incentives

    Every decision is made with the patient’s best interest in mind, not our bottom-line.

  • Honesty In Every Step icon

    Honesty In Every Step

    From timelines to costs, we keep communication open and expectations realistic so patients always know where they stand.

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Prime Ortho was built in response to a broken system—one that rushed patients, used cookie-cutter solutions, and avoided complexity. You deserve better.

We set out to do things differently: to meet patients with both empathy and innovation. From CMT and stroke recovery, to limb loss and EMG-controlled technology, every patient receives thoughtful, personalized care.

We’re more than a provider—we’re a team. With an in-house lab, hands-on insurance advocacy, and deep clinical expertise, we walk with patients every step of the way.

Because at Prime Ortho, we’re not just building devices. We’re delivering:

The Right Fit For Life

Our Team

  • Cory Ayer headshot

    Cory Ayer

    Prosthetics & Orthotics Expert

  • Sandra Cano headshot

    Sandra Cano

    Insurance & Reimbursement Specialist

  • Robert Pizzolla headshot

    Robert Pizzolla

    BioMechanical Solution Partner

  • Natalia Africano headshot

    Natalia Africano

    Business Administrator

The Prime Ortho Process

  • Listen & Learn

    The Right Fit doesn’t start with the device, it starts with you.

    • Conduct a thorough intake interview
    • Review medical history, diagnoses, and physician recommendations
    • Coordinate insurance benefits and financial planning
  • Design & Fit

    We engineer around bodies, not the other way around.

    • Cast or scan the limb or area requiring support
    • Build the initial diagnostic socket or brace in our on-site lab
    • Begin interactive fitting and feedback loop with the patient
  • Tune & Train

    Once the device is built, we modify it for the patient’s unique body and needs.

    • Conduct dynamic testing under real-life movement scenarios
    • Make micro-adjustments for comfort, balance, and performance
    • Train patients to safely and confidently use their device and coordinate with physical therapists for integrated recovery
  • Support & Evolve

    You now have a partner for life, not just a new device.

    • Provide routine maintenance, socket adjustments, or strap replacements
    • Reassess and upgrade devices as needs or conditions evolve
    • Advocate for patients through insurance changes, appeals, or component renewals

Our Affiliates