Natalia Africano

A dedicated and detailed individual with a warm and professional approach. She helps patients navigate insurance coverage and authorizations to ensure they get the care they need without delays. She brings over 10 years of diverse experience in administrative support, customer service, and operations—working in industries ranging from healthcare and education to hospitality and international trade.

She has held a variety of administrative roles, including Assistant Manager and HSEQ Coordinator, where she was responsible for leading quality and safety initiatives, supporting day-to-day operations, and ensuring compliance with internal standards and procedures. Natalia holds a degree in Business Administration and a postgraduate specialization in Risk Management. Fluent in both English and Spanish, she is known for her strong communication skills, problem-solving mindset, and commitment to making the process as smooth as possible for every patient she helps.